Shipping policy
Shipping Information
Free Shipping
We offer free standard shipping on all orders with a subtotal over $75. For orders with a subtotal of less than $75, we offer a flat rate shipping fee of $7.99. For any orders shipping to Yukon, the Northwest Territories, or Nunavut there is always a flat rate shipping fee of $9.99, regardless of order subtotal.
Refused Shipments
We do our best to ensure your items arrive in perfect condition. In the unlikely event that your package arrives damaged, please accept the delivery and contact support@canadapooch.com so that we can assist you with your order as needed. Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.